From start to finish the project went great. Joe is a phenomenal professional and an artist at his work. Our new backsplash makes the kitchen look great.
Outstanding. Joe's work is excellent. No house is perfect. He identified irregularities and addressed them professionally. He is very neat and clean in his workmanship. He communicates well. He is worth what he charges.
Joe is meticulous, particularly with the tiling - and, as I worked in the tile business for years, that was very important to me. Although the design was all my own, Joe made sure to fulfill my vision. I know that working with plumbing/ building from 1972 caused him some headaches, but he worked around the obstacles. My only criticism - and he did take care of it - was that he originally left all the old plumbing shot-off valves on (and they were ugly!). However, all now looks great.
I had hired someone to do work, but they had to back out for health reasons. So I had to resort to looking for someone just prior to Christmas and actually heard back from 4 of the 4 contacted. However, Joe was able to come out the next day, and within an hour of his consultation, it was very evident how knowledgeable Joe was about tile. I received a quote and a computer sketch of the tile layout two different ways the next day, came to an agreement on the price, and with Joe's consult I actually changed my mind about how the tile should be laid. Joe was able to fit my job in between Christmas and worked through New Years day as I was heading back to work the next day. Joe was meticulous in making sure that each of these long tiles (7.5" x 47.25") was laid level and even removed and redid a few tiles that he was not happy with. Since I had all materials on site prior to hiring Joe, I then consulted with Joe on the grout and we changed the brand as well as the color. The floor looks better than I had imagined.